Support | bulutklinik

Bizi Arayın

0850 711 11 33

Sorularınıza hızlıca yanıt alabilmeniz için bizi hafta içi 09:00 - 18:00 saatleri arasında arayabilirsiniz.

Bize Yazın

[email protected]

Sorularınız ve sorunlarınız için bize e-posta adresimizden ulaşabilirsiniz. Mesajlarınıza en geç 1 iş günü içinde dönüş yapılacaktır.

Our Contact Addresses

Bulut Klinik Teknoloji A.Ş.

Ar/Ge: YTÜ Davutpaşa Kampüsü Teknoloji Geliştirme Bölgesi B1 Blok - 101 Esenler / İstanbul

Merkez: Cevizli Mh. Tansel Cd. No:12 Kat:8 D:60, Bulut Plaza Maltepe / İstanbul

Almanya: Callendoc GmbH - Großbeerenstraße 60, 10965 Berlin, Germany

İletişim Adreslerimiz

Callendoc Sağlık A.Ş.

Callendoc GMBH: Callendoc GmbH - Großbeerenstraße 60, 10965 Berlin, Germany

Sıkça sorulan sorular

What is Bulutklinik?

Bulutklinik is a health platform with thousands of doctors.
It includes features where clients can meet with doctors online, manage all their health data from a single center, and share these health data with any doctor if they wish.
In this way, you can access the physicians on the system from wherever and whenever you want.

When should I use the online doctor consultation?

If you can’t decide if you need to go to the hospital.
When you are considering going to the hospital for non-urgent reasons.
When you want doctors to interpret the results of your laboratory tests.
When you want to get opinions from specialist doctors about your health problems.
When you want to consult a second doctor about the diagnosis given to you by your doctor
If you are thinking of going to the doctor but can’t find the time. If you are looking for the right doctor for you.

Is this system secure?

Bulutklinik provides world-class data security with its security certificates.
It is fully compatible with KVKK. In addition, all data is safely stored in our data centers located in Turkey.
Especially online video calls can never be recorded by the system.
End-to-end encrypted image transfer is provided with P2P technology, .

How can I book appointments with experts?

You can benefit from this system very easily.
Become a Member: You can easily become a member to the system with a few basic information.
Choose an Appropriate Time: You should make an appointment for a time when the doctor you want is available.
Make Payment: You can safely pay the fee determined by the physician with your credit card.
Wait for the Doctor’s Call: At your appointment time, the physician will call you through our mobile application. Make sure you have downloaded the application and logged in.

Cookie Name	Purpose	Time
privacy_policy_accept	We keep the information regarding your acceptance of the cookie policy.	1 Year
allowed_cookies	We keep the information regarding which cookies you accept.	1 Year
XSRF-TOKEN	Allows your visitor identity to be automatically verified in the background	2 Hours
bulutklinik_session	Used for the site to recognize you	2 Hours